Privacy Policy Car Lockout Rockwall Rockwall Texas

This Privacy Policy explains how Car Lockout Rockwall collects, uses, and protects information when you visit our website, contact us, or request service. We respect your privacy and use your information only for legitimate business purposes such as providing locksmith and roadside assistance services, communicating with you, and improving our site experience. By using this website, you agree to the practices described below.

Who We Are

Car Lockout Rockwall is a local mobile locksmith and roadside assistance provider serving Rockwall, Texas and nearby areas. If you have questions about this policy or your information, you can contact us using the details below. We aim to respond as quickly as possible and resolve concerns in a clear and respectful way.

How To Contact Us

Email: info@carlockoutrockwall.com

Phone: (214)838-7730

Information We Collect

We may collect information you choose to share when you contact us, request service, or fill out a form. This may include your name, phone number, email address, service location, vehicle details you provide, and a description of your issue. If you call or text us, we may receive the number you use and any details you share during the conversation.

We also collect limited information automatically when you browse the website. This can include device and browser information, approximate location based on IP address, pages viewed, and general usage data. This information helps us understand how visitors use our site so we can improve performance and usability.

How We Use Your Information

We use your information to provide and manage services, respond to requests, and communicate about appointments, arrival updates, and estimates. We may use it to confirm details needed to complete a job, such as your location and the type of vehicle involved. We also use information to improve customer support, reduce fraud, and maintain a safe experience for our customers and technicians.

We may use basic analytics data to measure website performance and improve content. We do not sell your personal information. We do not use your information to make decisions that produce legal or similarly significant effects using automated processing alone.

Service Verification and Safety

For certain services, we may ask for reasonable proof that you are authorized to access the vehicle or property. This is to protect customers and comply with standard locksmith safety practices. If you cannot provide verification, we may decline service.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality and understand usage. Cookies can help remember preferences and support analytics tools that show general patterns like which pages are most visited. You can control cookies through your browser settings, but disabling cookies may affect some site features.

Third Party Services

We may use third party services for website hosting, analytics, call handling, messaging, forms, payment processing, or business listings. These providers may process information on our behalf to perform their services. We only use providers we believe are reputable and necessary for operating the business.

Third party sites and platforms have their own privacy practices. If you click a link to another website, your use of that website is governed by their policies and not ours.

How We Share Information

We share information only when needed to deliver services, operate the website, prevent fraud, or comply with legal obligations. This may include sharing limited details with dispatch, technicians, or service partners involved in completing your request. We may also share information with vendors who help us run our business, such as hosting and communications providers.

We may disclose information if required by law, court order, or legal process. We may also disclose information when we believe it is necessary to protect the rights, safety, and property of customers, technicians, or the public.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is guaranteed to be completely secure, but we work to reduce risk and limit access to authorized personnel only. If you suspect a security issue involving your information, contact us using the details listed on this page.

Data Retention

We keep personal information only as long as reasonably necessary to provide services, maintain business records, resolve disputes, and meet legal or tax obligations. When information is no longer needed, we take reasonable steps to delete it or anonymize it.

Your Choices

You can ask what personal information we have about you, request corrections, or request deletion when appropriate. You can also opt out of promotional messages if we ever send them, but we may still contact you for service-related communications such as confirmations or updates. Requests may require verification to protect your information.

Children’s Privacy

This website is not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact us and we will take reasonable steps to address it.

Do Not Track Signals

Some browsers provide a Do Not Track setting. Because there is no consistent industry standard for responding to these signals, our website may not respond to Do Not Track signals in a uniform way. You can still control tracking through browser controls and cookie settings.

Changes to This Privacy Policy

We may update this policy to reflect changes in services, technology, or legal requirements. When we make changes, we will post the revised policy on this page. Continued use of the website after changes are posted means you accept the updated policy.

Contact

If you have questions, requests, or concerns about privacy, contact Car Lockout Rockwall.

Email: info@carlockoutrockwall.com

Phone: (214)838-7730

Service Area